Store Hours and Events
From an email sent out March 25th:
Local customers are well aware by now, but for our out-of-state friends: as of this morning, the entire state of Wisconsin has been ordered to shelter in place until May 26th.
Until such time that our restriction is lifted, the following policies are in place for our company:
We are no longer offering curbside pickup of orders, as none of our staff will be at work consistently. Per the policy in place in our state, our staff may continue to ship online orders from our studio as long as our we follow proper social distancing guidelines. To best ensure the safety of our staff, our shipping will be consolidated into two batches: one on Tuesdays and one on Fridays.
If you live in the state of Wisconsin please use the code WISCOSHIP and we'll ship your order to you free of charge. If you live outside of Wisconsin, you may use the code 5OFFSHIPPING and we'll knock $5 off the cost of your order to help offset the shipping cost. This code can only be used on ready-to-ship items.
At this time all employees are being paid to work from home, and you can continue to expect our regular Friday newsletter full of new goodies every week. The only change there is that some of our new colorways may be pre-orders instead of ready to ship items. During this time, your support means everything to us! Our crew currently has two pregnant team members, two more working moms, and two employees whose paycheck from Knitcircus is their only household income. We couldn't still be here without you, and we miss seeing your smiling faces in our store every day. Thank you.
To find out more about my approach to equitable employment, check out the Real Talk with Tian podcast, where I talk about my experiences in becoming the owner of Knitcircus and the scholarship spot I sponsor in Tian's pattern grading course. I recorded the interview (without swearing? who even am I?!) before anything serious had happened in the U.S. with this virus, and now I'm literally putting my money where my mouth is. It's worth a listen, if I may humbly say so myself.
In the meantime, we'd love to see what you're working on, so be sure to tag @knitcircus_yarns on your Instagram posts, post to our Ravelry boards, or simply send us an email with photos. :)
If you want to keep up with what the Knitcircus crew is doing from home, check our Instagram stories and posts to see how our team works remotely with good humor and camaraderie.
Store phone: 608-841-1181
If your GPS is sending you to the wrong spot, please navigate to the Elite Hearing Center of America, we are located in the same building. There is a small parking lot between the Best Western and Radisson Hotels.
Weekly Meetups/In-Store KALS
Mondays 10-12 am: Knitting Meetup organized by a wonderful Knitcircus customer, drop in with any work-in-progress for great conversation and to meet new knitters!
Thursdays 11-12 am: Knitting Meetup Whether you’re using KnitCircus yarn or not, you’re welcome to sit, knit or crochet, and chat with fellow crafters here in the KnitCircus Store on Thursday mornings from 11-12:00.
Saturdays 1:30-3:30: Knitting Meetup Join avid knitter and friend of KnitCircus, Susan West, for the weekly Saturday Knit Group from 1:30-3:30. Bring any knitting or crochet project you’re working on (whether or not you're knitting with Knitcircus yarn) for good conversation and to inspire and help each other!
Knitcircus Wholesale and Trunk Shows
Want to see Knitcircus Yarns at your own LYS? We do wholesale for select stores and send out Trunk Shows with some of our most exciting and innovative yarns. Please contact 608-841-1181 10-5 Tue/Thurs for Trunk Shows or email firstname.lastname@example.org for wholesale information.
For orders and customer service, call our office at 608-841-1421
For questions about our store (hours and such) call 608-841-1181
email us at email@example.com
Drop in and Knit anytime the store is open!
592 Grand Canyon Dr. Madison, WI 53719
If your local group of friends or your out-of-town knitting/crochet group wants to arrange to hang out in the store, or you want to schedule a knitting class or handpainting class for your group of four or more just let us know.
If you haven't already, please sign up for our Local Newsletter for classes and event info (bottom of page).